Jacob Heim

UX Researcher

Mittelreppig 2, 36157, Ebersburg , Hessen, DE
05.02.2000
jacobheim@web.de
+49 1575 1912944

Work experience

Mercedes-Benz Tech Innovation GmbH

Software Engineer/ UX Designer Intern

(09.2024 -
02.2025)

Designed, prototyped and developed internal tools

  • Conducted user and expert interviews to design and prototype an automotive service management platform through Figma prototypes.
  • Combined user research findings with technical requirements to develop a web app using VueJS and Kotlin/Spring.
  • Built backend services to support improved user workflows, while ensuring efficient data processing for complex data.

Honda R&D Europe GmbH

UX Engineer Intern

(06.2024 -
08.2024)

Conducted user research, built prototypes and PoCs

  • Conception, prototyping, testing and development of internal Tools, leading to higher user satisfaction and modernized workflow.
  • Conception and prototyping of internal research repository tool, helping engineers to easier access relevant knowledge.
  • Developed automation processes for the development of internal tooling, simplifying future internal project deployments.

Julius-Maximilians-Universität Würzburg, PsyErgo

UX Research Assistant

(04.2023 -
09.2023)

Worked as a student assistant implementing functional prototypes and conducting user research and data analysis

  • Designed, implemented and evaluated an interactive companion as android e-paper tablet, that leads teachers through an interactive exhibition
  • Conducted contextual inquiry on school classes visiting an exhibition and evaluated the gathered data for key insights
  • Implemented a tool to create and display AI generated images for an interactive exhibition about blessing

Education

Julius-Maximilians-Universität Würzburg

(2020 -
2024)

B.Sc, Human-Computer-Interaction

University of applied Sciences Fulda

(2019 -
2020)

B.Sc, Applied Computer Science

Rudolf-Steiner-Schule Loheland

(2006 -
2019)

Abitur

Skills

Qualitative Research

Heuristic Evaluation, Cognitive Walkthrough, Thinkaloud, Focus Groups, Contextual Inquiry

Quantitative Research

Usability Benchmarking, A/B testing, SSPS, JASP, Pandas, Excel

Prototyping

Contextual Design, Figma, Adobe CC, Confluence

Programming

HTML, CSS, Javascript, Typescript, React, Vue, Svelte, Kotlin (Android), Java, GoLang, SQL, Python, rust

Languages

German

Native speaker

English

C1

Interests

Music production

Photography

Programming